Cooktop Cleaner & Protector

FAQ's

I used the Cooktop Cleaner & Protector and it didn’t remove all the baked-on deposits?
For future reference, spills are best removed immediately with a cooktop scraper or non-scratch scourer – BEFORE the cooktop is allowed to cool. Once the cooktop is cool, spill becomes more difficult to remove. If you encounter really stubborn spills/marks/stains, apply a liberal amount of Cooktop Cleaner & Protector directly onto the area and scrub with sponge pad. Leave Cooktop Cleaner & Protector on the surface for as long as possible, but do not allow it to dry on the surface! Before it begins to dry on the surface, use a non-scratch scourer/cooktop scraper and a bit of elbow grease to remove the stain.

It looks like Cooktop Cleaner & Protector sponge applicator has left scratches on my ceramic glass cooktop.
The applicator on Cooktop Cleaner & Protector is safe to use on glass and has been thoroughly tested for MANY years. If you see “scratch-like marks” they are often in the protective sealant that Cooktop Cleaner & Protector leaves behind. All you need to do is get some paper towel and give the product a good buff. It can happen when too much product is used or if you haven’t removed all the baked-on spills etc. We recommend that cloth is used on stainless steel tops. Make sure you sufficiently moistened the sponge by applying enough Cooktop Cleaner & Protector before you started to scrub. Continue to use Cooktop Cleaner & Protector after every cooking session, but make sure you always apply a generous amount of cleaner before scrubbing.

Can I use Cooktop Cleaner & Protector on the cast-iron hotplates of my stove/cooktop?
No, Cooktop Cleaner & Protector is acidic and therefore over time will cause rusting to cast-iron. Hotplate Restorer is better for your cast-iron hotplates.

Can I use Cooktop Cleaner & Protector on my stainless steel cooktop?
Yes, but don’t apply it using the sponge applicator as it will cause light scratches. Instead, squeeze the formulation onto a cloth or non-scratch scourer, spread it onto the surface, and then follow directions as per normal. FYI – for a brilliant shine, apply Stainless Steel Cleaner & Protector afterward.

Can I use Cooktop Cleaner & Protector on my enamel (white) cooktop?
Yes, it is perfectly suitable for the white enamel cooktop surface, but don’t use it on the cast-iron hotplates.

I have a new cooker with an induction hob. Is Cooktop Cleaner & Protector suitable for this type of hob?
Yes, use per as instructions.

I cannot get any of the product out of the tube, the hole must be completely blocked?
Try sticking a toothpick or skewer up through the sponge-pad hole, into the plastic hole to dislodge the blockage. If this doesn’t work, rinse the sponge under water to clean off any dried product and check to see if the cap pin is straight or bent. The pin needs to be straight so the plastic hole is always covered

I followed the instructions on the back of the tube to clean my stainless steel cooktop and after cleaning it five times there is still a lot of black residues that wipes off, have I damaged my cooktop?
No, you have not damaged your cooktop. But you have used too much Cooktop Cleaner & Protector. Just wipe the remaining residue off with soapy water.

Can I use my Cooktop Cleaner & Protector on the glass oven door?
You can, depending on the dirt. If it is more baked on a lot of elbow grease will need to be used. We do have a product specifically made for use on the glass doors called Oven & Rangehood Cleaner.

Should I get the rust off my cooktop before using Cooktop Cleaner & Protector?
Yes, you can use a wire brush or some sandpaper and give it a gentle scrub with some water.